The unpleasantness of the northern VA DMV was compounded by the fact that it must be a requirement to be completedly devoid of personality and compassion in order to work there. When trying to register a car I'd purchased, the zombie DMV employee told me I could not get my registration and plates without the bill of sale. I explained that I had given the bill of sale to the credit union when I'd obtained the loan, but the employee simply repeated with that vacant look on her face that I had to have the bill of sale. Desperately trying to remain calm I told her I was not leaving without a registration and plates for my new car and asked her for a recommendation. Only then did she suggest I call the credit union and have them fax copy of the bill of sale to the DMV.
In stark contrast, one of the many benefits of living in a small town here in DE that is not densely populated is the ease and pleasantness of visiting the DMV. Today I was able to get Big Ella inspected, renew her registration, take an eye test, and renew my drivers license all within 40 minutes. All of these actions were performed by living, breathing people who seemed to have an actual desire to help!
Although living in a small town sometimes means fewer choices, it also means a significantly easier, faster time at the DMV.
2 comments:
yep, the VA DMV is about as nice and helpful as a PA state liquor store! NOT!
It can't be any worse than our experience at the MVA, could it? My God the MVA made us bring so many pieces of proof. About the only thing that they diodn't ask us for was to raise my dead parents and them act as proof that they were my parents!
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